The title says it all. I have an external microphone that is plugged into a side port of my laptop. I have tried multiple troubleshooting techniques and nothing seems to work. The audio on the headset works fine, but the microphone is not being detected? since the laptop is defaulting to use the built-in microphone. I have a splitter that I use on the laptop (which works perfectly fine, since I tested it on another computer). I have Windows 10 and a Dell Inspiron 15 7000 series laptop. The headset is HyperX Cloud. I tried uninstalling, disabling drivers, and nothing seems to work. Any advice is appreciated.