I recently bought an ONIKUMA K5 Gaming Headset and experienced numerous troubles regarding getting the microphone to work, and thus it ended up returned after trying various things because I figured it was a dud. After my second attempt at a headset, the TBI-PRO v8, I’m pretty sure it’s definitely an issue with my PC.
I’ve installed everything according to manual in both instances, and in neither has the microphone at all picked up sound. After sifting through Sound Settings, Device Manager, Recording Settings, Microphone Properties, and anything else I could get my hands on, I’ve determined a couple things. A) All PC-based drivers have displayed to be up to date, and I have uninstalled and reinstalled many of them within the last few days anyway so there’s no doubt that any of them are, and B) every diagnostic and troubleshoot I’ve run has come up with nothing, stating that all devices are running fine and there should be no issues with anything.
I’ve also tried everything in this article that I was able to, but I couldn’t get past step 3 in method I because my microphone wouldn’t register as a headset microphone in the first place. It only appeared as Microphone (Realtek Audio). The headphone portion didn’t register either, appearing as Speakers / Headphones (Realtek Audio), although the ONIKUMA K5’s audio output worked fine and the TBI-PRO v8 works, albeit being nearly inaudible. Many restarts and many attempts at reinstalling the TBI-PRO have come to no avail. It should also be noted that TBI-PRO seems as if it should automatically install some sort of driver, but it never actually has. I’m not sure if this is a problem with the headset itself or if I did something wrong, because I followed the manual exactly up to the point where I couldn’t because the options that were supposed to be there simply weren’t.
I suspect there may be an issue with Realtek, as other users have complained about specifically that within the embedded article’s comments, but I’m really no expert with computers. I’m not too sure how to progress from here.
Windows ver 10.0.17134
Dell XPS 8900