Mic Not Working

Updated 22 hours ago in Devices
14 on December 25, 2016

My mic on Astros on my XBOX One and PS4 work perfectly fine but once I plug them into my PC the mic stops working but I can hear fine. Also I tried every single trouble shooting that you have given me.

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9 on December 25, 2016

ASTRO headset, you mean?
Did you try checking if they have a dedicated driver that you need to download?

http://www.astrogaming.com/firmware/

4 days ago

This is a nonstop problem for native Xbox controller mic

4 days ago

Hello Tylerevans, do you have any similar problem? If yes, would you please tell us more details so that we can help you?

3 days ago

Well, my Xbox controller headset mic is currently not working on the win10 Xbox app. I can hear but the mic doesn’t work. I go to Device Manager and I can see that the mic is muted. I unmute but the controller loses vibe and then it gets muted again about 10sec later. This is the third or fourth time that my mic has suddenly stopped working and then it suddenly starts working later, probably after a win10 update. I don’t know.

3 days ago

Hello ,
after every win10 update you can see a problem happening concerning the drivers and the privacy settings (sometimes a few restarts and minor driver updates can fix it) so here’s why I would recommend you check both of them:

  • Go to your device manager where you see your microphone muted and uninstall its driver. Restart you computer and it will get reinstalled automatically. You can also send me a screenshot of your device manager with the microphone muted and I’ll do my best finding the compatible drivers so you can install them manually. You can do this to your USB driver too if you’re using USB as your connection type.
  • Go to Windows Settings -> Privacy -> from the left panel click Microphone and there make sure you turn on Let apps use my microphone and that you turn on Xbox and Xbox Game bar from the list of apps.

By the way, do you connect the whole xbox console to your computer or do you just connect the controller connected to the microphone?

3 days ago

Thanks for the help. I connect to my Xbox using the usb dongle for my controller and the Xbox app for streaming content from the box to my PC across home internet. How do I send a screen shot?

3 days ago

You’re always welcome… Please tell me if you followed the steps I mentioned.
Now I think your USB dongle or the connector from mic to controller has a microphone volume controller… Make sure it’s not muted and at high volume. I’ll be looking for more fixes but please keep us updated until we find the best solution for it.

3 days ago

You can take a screenshot by pressing the windows key and the print screen key (prt screen) simultaneously… Then go to you screenshots folder inside your pictures folder.

3 days ago

Thanks. How do I send to you?

3 days ago

After you click on Reply, you’ll see the image icon, click on it then browse to your screenshot, select it, click open then insert:



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3 2 days ago

So, short answer is that I did everything that you suggested and it didn’t work.

When I uninstalled the driver and then restarted, the driver reinstalled and the mic was not muted. After a few minutes, however, it was muted again. Same as it’s been.

The privacy setting was already on share.

The mic is not muted but there is no gain control for the mic on the Xbox controller. It’s only a sound volume.

2 days ago

Okay, I’m not sure if you followed all the steps in the guide we updated a couple of weeks ago
https://win10faq.com/fix-microphone-settings/
After you disable all other microphones (your Xbox’s microphone will be the only enabled on), please perform the steps concerning:

  • Make your microphone as default (Step 4 in Method I)
  • Uncheck Disable all sound effects (Step 8 in Method I)
  • Uncheck the “Allow applications to take exclusive control (Step 9 in Method I)

It would be nice to redo all the steps in the guide too.
Finally, you may try another thing, it’s to change the sample rate and bit depth, found in your Advanced tab, use any format with 16 bit other than the default one.

24 hours ago

Thanks I did most of those but not all. I’ll give it a try tonight. I’m suspecting that this has something to do with the Xbox app.

22 hours ago

You’re always welcome. Yes please try to follow them all and restart your computer a couple of times and I hope you see a good result.
If you think it’s the Xbox app, check the store, maybe they’ve got a newer version. They also have a beta version but I think it’s going to be less stable.

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