Microphone does not connect

Updated on January 12, 2019 in General Operating System
3 on January 4, 2018

I have a problem with my headset. When i plug in my headset I do get audio but my microphone does not work. I opened the recording but my mic does not show up there. All that’s showing is
Playback:
-Speakers Realtek High Definition Audio(SST)
Recording:
-Microphone Realtek High Defination Audio(SST)
-Stereo Mix Realtek High Defination Audio(SST)

The headset I am using is Steelseries Siberia V2. I don’t know if i have to install something to get it to work.

 
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0 on January 4, 2018

Hello snowglow,
is your microphone a USB model or standard 3.5 mm jack? We think it may be related to some software/driver that you need to install yes. Please install the official Steelseries program called Engine, it will download all the required drivers for you and your microphone will work immediately or after a few restarts:
https://steelseries.com/engine
Please try this and come back for further help, good luck!

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1 on January 9, 2019

Thanks, for the information.

on January 12, 2019

Always welcome!

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