Hello, I would recommend that you reinstall the audio drive for your computer/laptop from the manufacturer’s official website so that we can make sure it’s not a driver issue. If you don’t know how to get it, please send me your computer model number and I’ll redirect you.
If this tip doesn’t solve your problem, then we may think about returning the splitter and getting a USB one, some people say it works better with the USB like this one:
I’ll be waiting for your reply… have a great day!
Thanks, but something weird happened. After reinstalling the driver and connect my earphone to my PC via the splitter, the mic still doesn’t work. But when i press the Up and Down volume button on my earphone, which are close to the mic, my computer received it as a input signal from my earphone :)) What is actually happening right now :)) ??? lmao