Fix Microphone Settings

78

In this guide, we will talk about one of the biggest issues in Windows 10: the microphone issue. In general, Windows 10 doesn’t work easily with many recording devices, even if they’re built in to the computer. What we’ve found through our experience is that if a mic connected to a computer isn’t working it’s usually a settings problem, and not a problem with the microphone itself.

So first of all, make sure it’s not a hardware issue

Let’s check that your mic isn’t damaged or faulty first and get that out of the way. The best way to check that is to connect your microphone to another computer running any version other than Windows 10. If the microphone doesn’t work on the other computer too, that means it could be faulty. If it does work on the other computer that means you may have a software problem on your Windows 10 computer.

On both PCs, if you’re using a desktop computer (not a laptop), make sure you’re connecting your microphone or headset to the back panel of the PC. The front audio ports aren’t always well connected to the motherboard.

Now that we know that it is a software problem, let’s get it fixed.

If you know your recording device is called “VIA HD audio” please click here

If you know your recording device is called “IDT High Definition Audio Codec” please click here

If the problem concerns your gaming headset, or other microphone + headphones combo, check this out

If you are have any recording software on your computer check this

If none of these links above are relevant to you, keep reading.

Method I: Let’s fix some Recording device settings

  1. Right-click on the speaker icon in the bottom-right part of the screen and choose Recording devices.
  2. A list of recording devices will appear. Try speaking into your microphone, and see if there any green bars rising next to one of them while you talk (as in screenshot).green bars rising
  3. If you don’t see any green bars skip to step 4.

If you do see green bars when you talk into the microphone, but it still doesn’t work in some program, then that means that the mic is correctly configured in Windows, but the program is listening to the wrong recording device. Try changing that program’s settings.

  1. Check if you can recognize which one of the devices in the list is your microphone. If you found it, click on it to highlight it, and then click Set Default.set default
  2. Check again if you see green bars rising when you talk into the microphone. If you do your mic is now correctly setup. If not, continue to next step.
  3. Double-click on the device that represents your microphone. The Microphone Properties window will appear. Click the Levels tab.levels tab
  4. In the “Levels” tab make sure that “Microphone” and “Microphone Boost” are set to the maximum, you can do that by sliding them to the right until the first one shows 100 and the boost is set to +30.0 dB. Then click OK.
  5. In the “Enhancements” tab (if found), make sure to uncheck the “Disable all sound effects” checkbox.
  6. Now visit the “Advanced” tab too and make sure to uncheck the “Allow applications to take exclusive control of this device” checkbox and click “OK“. (Also uncheck the “Enable audio enhancements” check box if found).
  7. In the main recording devices panel, go to the “Communications” tab and select the “Do nothing” radio button and then click OK.
  8. Restart your computer and recheck your recording devices panel. If you see green bars rising when you talk into the microphone – your mic is now properly configured!
  9. If you still don’t see any bars and you’re not 100% sure which one of the devices is the relevant one, try following steps 4-11 for every device on the list.

Method II: Uninstall and reinstall your microphone drivers

  1. Open device manager, fastest way is through the search bar:device manager search
  2. Open ‘Audio Inputs and Outputs’audio inputs and outputs
  3. Left-click on your recording device.
  4. In the menu that opens up Click ‘Uninstall’.
  5. Physically disconnect your microphone from the computer.
  6. Restart the computer.
  7. Reconnect microphone and let Windows re-install the drivers.
  8. If your Windows 10 updating gets stuck, this may prevent you from getting the latest drivers automatically. Check this guide to fix it.
  9. If it didn’t work, I would suggest that you install the latest driver found on your computer manufacturer’s website manually, because sometimes the latest driver isn’t the one compatible with your computer. So you should search for your computer model number on the manufacturer’s website, download the latest driver that is compatible with your model number and Windows 10 and check if it works.
  10. If you found your computer model on the website but can’t see a version for Windows 10 there, this means there aren’t compatible drivers for it yet and you may have to wait until they release some new drivers.
  11. Next up are solutions only to specific devices, so if you read up to here and nothing worked, please head to our forum and we’ll try to help.

Specific solution for users with IDT High Definition Audio Codec device

  1. Open device manager, fastest way is through the search bar:device manager search
  2. Open ‘Audio Inputs and Outputs’audio inputs and outputs
  3. Double click on your recording device ‘High Definition Audio Codec’.
  4. Move to the ‘Driver’ tab.driver tab
  5. Click ‘Update Driver’.
  6. Click ‘Browse my computer for driver software’.browse computer for drivers
  7. Click ‘Let me pickup a list of device drivers on my computer’.let me pick driver from list
  8. Select ‘High Definition Audio Device’, and not ‘IDT High Def’, and click Next.
  9. You will get a warning. Click “Yes”.
  10. Check if it works.

Specific solution for users with VIA HD Audio device

Many VIA users are experiencing problems with recording and/or playback since they moved to Windows 10. If you’re one of these people try to download and install Daniel_K’s modified drivers.

If the problem concerns your gaming headset or microphone + headphone combo, check this section

First of all, make sure the connection type between your headset and your computer is the same. If your headset has 2 independent jacks, one for the audio and the other for the microphone, your computer must have independent ports as well. If it’s a 2 in 1 (one jack for both microphone and audio) then you computer must have one single port with a headset icon on it.

  1. iPhone earphones and other headsets’ microphones with one single jack won’t work in case your computer has two ports, splitted. So you’ll need to buy one of these splitters:Maeline 3.5mm Female to 2 Male Gold Plated Headphone Mic Audio Y Splitter Flat Cable
  2.  If your headset has two independent jacks and you want to connect both of them to the one headset port in your computer you will need one of these splitters:UGREEN 3.5mm Audio Stereo Y Splitter Cable 3.5mm Male to 2 Port 3.5mm Female for Earphone, Headset Splitter Adapter, Compatible for iPhone, Samsung, LG, Tablets, MP3 players, Metal Black
  3. If your connection is perfect and the microphone still doesn’t work, you may try to convert to USB connection, use one of these converters:
    1. For 2 x 3.5mm jacks headsets
    2. For 1 x 3.5mm jack headsets
  4. Uninstall any VoIP programs and applications, like Skype, Teamspeak or any other voice calling programs, then restart your computer and if your microphone works again now you can reinstall them.

If you are using any recording software check this

People who use recording software (Audio recording / screen recording)  have to check that your software is up-to-date, some people reported that an old version of flashback express screen recorder was muting their microphones.

Please note:

If you still have problems after reading this article and going through the steps, please ask your question in our forum, where we have an expert on the subject that will try his best to help you. As we learn more information through the forum we update this article with advice that is tailored to specific devices.

Mina
Still stuck? Ask your question in our forum!

About Author

Mina studies communications and electronics engineering and works as a technical support. He keeps himself up to date with the latest developments and news in technology. He loves helping people with their daily tech issues, so he’s always ready to go the extra mile.

78 Comments

  1. IDT High Def:

    After step 7, Click ‘Let me pickup a list of device drivers on my computer’, “Audio Endpoint” and “Generic software device” are my only options for driver selection. I have had to do this before to fix the problem; however, I have updated my hP ENVY dv6 since then.

    • I am having the same trouble, After step 7, Click ‘Let me pickup a list of device drivers on my computer’, “Audio Endpoint” and “Generic software device” are my only options for driver selection. Pls any help. what do i do, any help please

  2. I have philips earpods that I use to talk to friends with through the Xbox app. The problem is that I have to yell to be heard, I tried increasing the volume and frequencies but that did nothing, can anyone help?

  3. Korinna Pinakoulaki on

    I’ve tried attaching different headsets with microphones but none of them appear as recording devices. I have no idea what to do if I can’t even access the microphone’s settings

  4. Followed instructions and internal mic is being recognized; external mic only sometimes (messages say: ‘not plugged in’ and at the same time ‘device is working properly’).
    Adjusted microphone to 100 and booster to 20 db. Both microphones (when external mic was working) very quiet, the green bars hardly move, Skype test call recording is weak, voice recognition programs don’t pick up anything.
    Driver: Realtek High Definition Audio 6.0.1.7572; date: 7/29/2015; ThinkPad X1, 64 bit

  5. i have tried all this and nothing works…:( i have a realtek driver installed now…my sound works just fine and the headphones/mic are brand spankin new… please help!

  6. For me it does not work. I have a SONY CSM-CS 10 microphone and it can not be detected even after above mentioned options. What can be done with it?

  7. Great article, thank you! I’ve been havin’ a hard time figuring out how to check the settings. Now I’m able to record sounds. Thanks again. 🙂

  8. Dianne Mecklenburg on

    What article? I would appreciate reading it. I have done everything but cannot record my voice to computer. In SOUND Recording, microphone has green tick, sound bar moves (even as I type now) but when selecting voice recording, comment : You need to set up a microphone in Settings. Very frustrating.

  9. joanne Cooper on

    Help! I was quite happy working away and windows updated itself to 10 and now my mic does not work. It is Realtek High definition audio device. tried everything in this article and nothing works! Thanks windows…

  10. Trish Whittington on

    My new Dell computer came with Windows 10 and the Realtek High Definition Audio Device, which I assume is my built-in microphone, worked fine for a few months. Now? NOTHING. None of the suggestions on this help page worked, and I can’t even get Cortana to “hear” me when I click on her microphone, much less by saying “Hey Cortana” to wake her up. There seems to be quite a few people having mic problems when they have the Realtek High Definition Audio Device. Is there something special we should know about fixing it?

  11. Nothing seems to work for me either. I have tried everything and the worst thing is that it worked perfectly when I was using Windows 8.1 but now it suddenly doesn’t. AND the best part is that I’m a heave user of Lync (Skype for Business) but now that is totally useless. Beautiful I must say Microsoft – that will boost your business in the business area (I THINK NOT).

  12. Nothing works for me! I have STEREO MIX in the recording bar and nothing else! NO recording whatsoever..

    sound is fine though.

    HELP!

    Windows 10, Dell laptop

  13. I had a set of gaming headphones made for the Xbox 360 that had always worked on Windows 7. Upgraded to windows 10 about a week ago and when I tried them got nothing as far as recording/microphone.

    Tried the very first link at the top (If your recording device is called “VIA HD audio” please ‘click here’) downloaded the file installed and restarted. 100% fixed the problem. Restart took a little longer than normal and a device was auto installed automatically after login.

    Big thanks to ilan for the OP and Daniel_K for the modified driver.

    Headphones: Turtle Beach X32
    Testing With: Skype Echo/Sound Test

  14. I have got a problem, when I go to sound recording option, it shows that no audio devices are installed. how to fix it, where to install it from.

  15. Hello folks,
    I am using windows 10 home ed:
    The issue I’m having using voice recorder is no sound from microphone. Green bars not working either.

    In control panel sound recording I am seeing this….

    No sound from microphone using Voice recorder
    Microphone has green tick
    Realtek High Definition Audio
    Default device

    CD audio
    has black arrow pointing down
    Realtek High Definition Audio
    Disabled

    Line IN
    Red arrow pointing down
    Realtek High Definition Audio
    Not plugged in

    Stereo Mix
    Black arrow pointing down
    Realtek High Definition Audio
    Disabled

    In playback speakers have green arrow ticked
    Any help in solving this issue would be greatly appreciated. Thank You!

  16. Having issues with my logitech c270 hd webcam, my computer was working fine until I did a shutdown and booted it 2 days later, when I tried making a test call in skype my voice sounded like a chipmunk, using my webcam software reproduced the same issue. I did a reboot to see if that would resolve it and now even though my webcam mic is still registering as connected it does not record at all although my camera still records video. I have tried uninstalling and reinstalling drivers 5 times now with no effect (yes I did reboot each time). This is NOT a driver issue unless there was a ninja update done by microsoft which suddenly made my webcam no longer compatible with windows 10. I have also tried unplugging my camera, rebooting, and plugging back in to a different usb port to no avail. I have searched all over and everything says it’s a driver issue reinstall your drivers, as I said it is NOT my drivers. I cannot post on logitech’s forums for help as they are not working at the moment.

    • Same problem recently. C170 wss working great until a month or so back then it would work intermittently – ha to unplug it and plug it in again to get the sound to work on Skype. Now nothing.

      I’ve been playing with computers, building, upgrading and fixing generally since the days of DOS and this has me stumped! Tried dumping the Logitech drivers and using the MS generic USB sound one, and still nothing.

      And don’t even think of trying to get a reply from Logitech!

  17. This Realtek driver version allows use of integrated mic and headphones
    6.0.1.6102 on my Dell Latitude 3470 running Windows 10

    it seems that newer drivers do not offer the option to use the integrated mic and headphones.

    you can also purchase a pnp usb device that will allow you to plug a mic/headset combo.

    NRG Tech TRRS CTIA / AHJ/ 4 Pole USB Audio Adapter- Designed for Apple Earpods or other compatible VOIP/ Skype headsets

  18. Michael Price on

    Hey Trish Whittington and Pattie Wagner I have te same issue and this forum seems to be dead. I have been looking for a solution to my problem for weeks now I see tons of people with my problem but no working fix. I upgraded to windows 10 about a year ago and had no problems till a few weeks ago. I have Realtek High Definition Audio and the latest drivers when I look at my mic properties levels tab it is muted and sound set at zero I move the slider to 100% and uncheck the mute option just to watch it instantly go back to zero and mute

  19. same problem as Michael Price’ . everything was ok until one day it just stop working. i have Realtek High Definition Audio too.

  20. Realtek High definition audio, could not pick up any sounds.

    Volume at 100%
    Default device
    Enabled
    No Green bar indicator of any sounds picked up.
    went to online mic test, there’s a line but doesn’t move.

    Help pls

  21. HELLO PEOPLE, GREAT NEWS

    I got a new answer for that. I just experienced this situation. I uninstalled the sonic radar (from asus) and it messed with my audio drivers, so I downloaded the latest version and everything seamed fine.
    When I tried to send a voice message I realized that my mic wasn’t working. Tried aaaaall possible settings, including the HD Realtek Audio Manager. I could hear my playback, but the sound wasn’t being passed to the PC (no green bars going up).
    Reinstalled Realtek and NVidia High Definition Audio, and nothing. Then I looked at the other option at the Device Manager: you have your drivers at “SOUND, VIDEO AND GAMES CONTROLLERS” and the “AUDIO INPUTS AND OUTPUTS”, so to waste a little time, I disabled the “Microphone (High Definition Audio Codec)’” (as said at the post above)…… and with JUST THAT it came back to work again!!!!!!

  22. I have the same problem, mic seems to be not working. I adjusted the settings several times. In skype only cam is working but nobody can hear me even if I can hear the other party. I really need help please…..

  23. I’ve had absolutely no problem with my sound (I use Discord to chat) UNTIL this morning, when Windows 10 did it’s hideously large and screwed up ‘anniversary update’.

    Now nothing works, sound wise – even when I ‘troubleshoot sound problems’, the system says everything’s working fine and when I go to update drivers, I’m told everything’s up to date.

    This is classic Microsoft screw-ups.

  24. My Cortana all of a sudden could not hear me and it has been working great until now! I have been in touch with IT for the past several days and we have tried EVERYTHING and NOTHING works- or stays working!! The Microphone Array on the sound chart will slide up for a few minutes and then jumps back to zero! So frustrated with the system, but thank goodness it is not essential to the integrity of my computer and I can certainly live without it! It is just so much fun talking to my machine and having her answer me. Any solutions to my problem will certainly be appreciated! I have had my laptop only about 6 weeks! Thanks!

  25. I’ve been having a similar problem since the W10 Anniversary update with my Logitech 9000 Pro webcam mic.
    First the chipmunk problem was fixed by changing the mic format (sampling rate) in the mics properties, advanced tab to 16khz.
    The mic not responding problem (no green bar movement in the recording sounds window) was made to work by disabling then enabling the mic. However, it seems that most of the time, the problem returns with the next boot. If I reinstall the driver, the mic works for a few days before failing again. When I get a chance, I’m going to try writing a batch file to run at startup (using nir software’s devmanview) to automatically do a disable/enable on the mic at startup.

  26. Hi,
    I am facing problem with my laptop voice recording neither speakers or headphone mic is able to record anything.I tried different approaches on internet but no luck.Arrived at this website and tried all 14 steps but i couldn’t see any green levels under Recording Devices when i am speaking.
    I tried reinstalling audio drivers/microphone but nothing helped me to resolve issue.

    Note : speakers and headphone are working absolutely fine to give output sound.
    Kindly let me know if any solution exists.

  27. If you guys are getting audio endpoint and generic software your clicking your mic you need to find the pcs audio system and use that

  28. Pingback: Sound Recorder & Skype Mic Issues

  29. if windows audio could be fixed there would not be an entire industry and thousands of forums addressing the terrible product.. And that is the most honest FACT on the internet

  30. I have nonstop mic problems with my Xbox One controller using the Win10 app. When I go into it from Device Manager, I see it is muted. I unmute it but then the controller loses vibration. After about 10 sec windows mutes it again. I don’t know what to do.

    • Did you show the disabled and disconnected recording devices as in your Recording devices list?
      Right click in your Recording devices list and check both Show Disabled Devices and Show Disconnected Devices. If you find your headset mic, enable it and set it as Default.

  31. I recieve audio output from headset and my mic on it still works. My laptop just defaults to my laptop’s built-in mic.

    • It’s okay, are you sure that your headset’s output (1 jack for both audio and mic or 2 separated jacks) is compatible with your computer (1 port for the whole headset or two separated ports for audio and mic)? Also you can Right-click on your built-in mic and disable it temporarily to see if it can catch your headset mic or not.
      For further help, please create a thread on our forums here:
      http://www.win10faq.com/forums

  32. Really, it’s not a problem with the microphone? I’ve bought close to 3 microphones because I thought the recording device doesn’t recognize them. Awwch.. I can’t believe I just wasted money when the solution is quite simple.

Leave A Reply

Tweet
Share16
+1
Pin