In this guide we’ll talk about not being able to shut down your Windows 10 computer.

Windows 10 Shutdown Issues

  • Windows Update
  • Fast startup
  • Windows System Files
  • Unwanted running applications since startup
  • Other issues that need recovery
  • The taskbar isn’t working (Click here to find the solution for this one)

And we are here to give a solution for each of them.

How to Fix ‘Windows 10 Won’t Shut Down’

Before following any of these, make sure you’re really stuck, because sometimes there may be some system processes working to install updates, for example, or making some changes – before shutting down.

So, the first time this occurs, please be a little patient and leave it up to 3 hours. If it exceeds this time limit and this isn’t the first time your update got stuck, try the following steps:

Method I: Force Shut Down:

Before you get the problem fixed for the long run, you may need to force your computer to shut down: here is how you can do that.

  • Press and hold your power button until the computer is shut.power button
  • Remove any source of power (Battery / Power cable / unplug the power cords) for 5-10 minutes.
  • Start your computer and try to shut it down normally.

Method II: Make sure you have the latest Windows 10 version

Having the latest Windows 10 version is always a good idea. Microsoft is always sending new updates and fixes for the common issues through it, so we can always begin our problem solving by checking for updates. If you want to know more about what new features and changes are in the latest update, check out this detailed guide.

To check if there are any updates you can do, follow these steps:

  1. Open Settings from your start menu.settings from start up menu
  2. Click on Updates & Security.updates & security
  3. Click on the Check for updates button, your computer will then check for, download and install any updates found.check for updates

If you updated your Windows now, check if your computer shuts down, and if the problem persists, continue to the next method.

If your update is getting stuck or not working either check out this in-depth article or do the thing that most people reported that solved their problem – use the troubleshooter:

  • Type Troubleshoot in start menu and then choose Troubleshoot.start up troubleshoot
  • Choose Windows Update and click Run the troubleshooter. windows update
  • If needed, choose Try troubleshooting as an administrator.troubleshoot as admin
  • Choose Apply this fix.apply to fix
  • Close the troubleshooter.troubleshooter

Method III: Disable fast startup

Fast startup is a hybrid type of startup which makes your computer not fully shut down when you do it, so it can start up again quickly. This mode can cause many issues including our shutdown problem. Follow these steps to disable it:

  • Open “control panel” and search for “power options” and choose Power Options.disable fast startup
  • From the left pane, choose “Choose what the power button doespower button option
  • Choose “Change settings that are currently unavailable”.change settings currently unavailable
  • Uncheck “Turn on fast startup” and then select “Save changes”.turn on fast startup and save changes

Method IV: Repair Windows System Files

In case there is a problem with some system files, this step will fix all system errors (it will take some time):

  • Type “cmd” in your start menu, right-click on Command Prompt and choose Run as administrator.command prompt and run as admin
  • Click Yes to give it permission.give permission
  • Type the following command then press enter:
  • sfc /scannow

    (make sure you put a space between “sfc” and “/scannow”)sfc /scannow

Method V: Try closing the computer using Command Prompt

One of the best things about CMD (command prompt) is that you can directly request a forced shut down which stops any running applications. Here are the steps:

  • Launch CMD as administrator with the same steps in Method IV.
  • Type the following command then press enter: shutdown /p and then press Enter.cmd as admin
  • You computer should now shut down immediately without installing or processing any updates.

Method VI: Stop Windows Delivery Update Optimization

Windows 10 is always downloading updates, that’s why Microsoft came up with this service so that if there are several Windows 10 machines on the same network, computers can exchange the update files instead of downloading them on each computer. So, if a computer on the network is getting any updates from yours, shut down won’t occur until the files transfer finishes. The good news is that you can turn off this feature, here’s how:

  • Open Settings from your start menu.settings from start menu
  • Go to Update & Security.update and security
  • At the Windows Update page, click on Advanced options.windows update advanced
  • Now, click on Delivery Optimization.delivery optimzation
  • Turn off the Allow downloads from other PCs button.allow downloads fro other pcs
  • Now try to shut down your computer again.

Method VII: Let’s do a System Restore

This will bring back your computer to a previous state, this may help avoid any error that happened during shutting down or running Windows update:

  • Open Control Panel and search for recovery.recovery from settings
  • Open System restore.open restore setting
  • Click Next.whose next click it
  • Choose a previous restore point and click Next.restore point and next
  • Click Finish.click finish
  • After the system restore is finished, try shutting down your computer again.

Method VIII: Control which apps can start automatically

There are apps and processes that can’t be easily shut when you want to turn off your computer: this may be the reason for your shutdown problems. Most probably these are apps that already running automatically with Windows Startup without asking for your permission. So here we can control them and disable every app that you don’t really need on startup. This will also increase your startup speed as well as its shut down speed. Let’s do it:

  • Open task manager from your taskbar or by pressing Ctrl + Shift + Esc.ctrl shift esc
  • If you see the small panel, click More details to switch to the big panel.small panel details
  • Open the Startup tab.startup tab
  • Right-click on the apps you don’t need to start automatically at Windows Startup and select Disable.disable windows

For a complete guide that focuses on how to disable the startup programs, click below:

How to speed up Windows 10

 

Hopefully, one of the 7 methods above was able to help fix your ‘Windows 10 won’t shut down’ problem.

Do you know any other methods that work? Share them with us below in the comments!